Visiting MCC
Appointment Requests
From the moment you call our office, our staff works with you to ensure your medical needs are handled with care, skill and efficiency. Our physicians see patients by appointment only. Our office is open:
Monday - Friday, 8 a.m. to 5 p.m.
Our staff helps you with scheduling appointments and/or tests. Your next appointment is usually scheduled before you leave the office. Should you need services outside of our office, we will make the necessary arrangements for you. If your insurance company requires pre-authorization prior to hospitalizations or tests, it is your responsibility to notify our staff so we can make the necessary arrangements.
Our laboratory is able to perform many tests here in the clinic and tests that must be run at another facility can often be drawn on-site. Bone marrow biopsies can be scheduled in our procedure room. We also have a CT scanner and PET scanner available for many diagnostics procedures. Please talk to our staff for arrangements to have your tests or procedures performed at Morrison Cancer Center.
We understand emergencies and special needs can occur, and we will do our very best to accommodate your special needs. If you have a laboratory-only appointment, but are not feeling well, please do not wait until that appointment to voice your concerns. Please call ahead so we can determine whether a visit with our nurse is needed. Should you need to cancel an appointment, we request you provide as much notice as possible.
Accepted Insurance
Insurance can be stressful and confusing. We have a team of knowledgeable staff members who strive to eliminate concerns about financial matters so that you may focus on recovery.
Bring your insurance identification card(s) with you on each visit. A photocopy will be placed in your chart. If you are covered by more than one insurance company, let us know which company is the primary carrier. This will help to avoid any delays in receiving benefits. If your health coverage changes, contact our office to update your records.
Billing for the Morrison Cancer Center is handled through Mary Lanning Healthcare. Mary Lanning Healthcare participates with most major insurance companies and will submit claims to your carrier on your behalf. You can pay your bill online by visiting www.mlmh.org. We accept Medicare and Medicaid assignments; however, you will be responsible for the deductible and your co-payment for Medicare’s allowed charges for physician care, radiation therapy, chemotherapy drugs and any non-covered laboratory tests. For your convenience, you may choose to pay your bill with your Visa, MasterCard, Discover or American Express card.
If you belong to an HMO or PPO plan, verify that our physicians are in the network before your treatment begins. If you would like, a representative from patient accounts can visit with you prior to starting your treatment to discuss any financial questions or concerns you may have.
Inform our office if pre-certification is necessary with your plan. Some insurance companies require you to use a specific laboratory or to obtain referrals or pre-authorizations for office visits, hospital admissions and treatment. If you need assistance with your insurance requirements, our staff will make every effort to help you.
We will be happy to assist you in developing a payment plan. Contact Patient Accounts at 402-461-5241 if you have questions or need help coordinating and filing claims with your insurance company. Your privacy and confidential information will be respected at all times.
Lodging
There are times when patients from out-of-town need to stay overnight in Hastings. The Home Away From Home is available for patients and/or families during treatment or hospitalization at Mary Lanning. Our staff can also provide a list of local hotels. We work closely with the American Cancer Society (ACS), which helps provide lodging for cancer patients and their families. If you would like ACS to help with lodging, please notify our office as soon as possible so that we can assist in making those arrangements.
Home Away From Home
(Located east of the hospital parking lot on Kansas Avenue)
736 N Kansas Ave
Hastings, NE 68901
402-460-5858
