Mary Lanning Healthcare complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin (including limited English proficiency and primary language), age, disability, or sex (consistent with the scope of sex discrimination described at 45 CFR 92.101(a)(2)). Mary Lanning Healthcare does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Mary Lanning Healthcare:
- Aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
- Language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you need reasonable modifications, appropriate aids and services, or language assistance services, contact a House Supervisor at 402-984-0379 or speak to your provider. If you believe that Mary Lanning Healthcare has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
Jennifer Gaede, Compliance Officer
715 North St. Joseph Avenue
Hastings, NE 68901
(402) 460-5505
Fax: 402-461- 5321
.
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Jennifer Gaede, Compliance Officer, is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at: https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW Room 509F
HHH Building Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at: http://www.hhs.gov/ocr/office/file/index.html