The recipients of the Team DAISY Award for 2017 are from the Family Care Center Unit!
- Ananda Kyle, RN
- Kim Cyboron, BSN, RN
- Deidra Heier, BSN, RN
- Rita Petska, BSN, RN
The team's nomination letters:
Ananda Kyle, RN
We would like to nominate Ananda Kyle, RN for the Daisy Award. Ananda was the charge nurse on the night shift of December 3, 2016. My daughter Savannah had been at Mary Lanning for 36 hours trying to give birth to her baby that had no heartbeat. Ananda helped with the delivery and then helped Kim, our nurse bath our precious baby Owen. Together the nurses made molds of his hands and feet that we could take home with us. She was a great support to Savannah and the rest of our family. She cried with us, she hugged us, and she grieved with us! Thank you Ananda - for being there to help us during this very difficult time.
Sincerely,
Savannah Murphy, Kathy Murphy Buschkoetter, Samantha Arehart, Darrel Buschkoetter, Jonathan Arehart, & Dexter Arehart
Deidra Heier, RN
We would like to nominate Deidra Heier, RN for the Daisy Award. On December 2, our lives were forever changed. My daughter, Savannah was expecting her first child that was due January 15th. When she hadn’t felt the baby move, she went to see Dr. Pankratz and he delivered the devastating news that her baby did not have a heartbeat. We were sent to Mary Lanning for induction. The first nurse to greet us was a kind and compassionate Deidra. She worked behind the scenes to help us through this terrible time. She was our nurse on the final day of our stay. She helped us to transition from hospital to home. Her love and support will never be forgotten. She was one of three nurses that came to Owen’s funeral and continues to check on Savannah from time to time. On top of that, she bought a bear that was sent to Savannah that is the same weight as Owen so that she can hold him and feel the weight of her baby. What a kind and generous gesture. Thank you Deidra for all you have done. We cannot express how much we appreciate you!
Sincerely,
Kathy Murphy Buschkoetter, Samantha Arehart, Darrel Buschkoetter, Jonathan Arehart and Dexter Arehart.
I would like to nominate Deidra Heier for the Daisy award. I was expecting my first child on January 15th, 2017. However on Friday, December 2, 2016, my life changed forever. I was excited to get things together for my baby shower that was the next day. Around noon I noticed that I really had not felt my baby move much at all for about 12 hours but this being my first pregnancy and not really knowing what to expect made me really question if I was just being that “crazy pregnant lady.” I called the clinic and spoke to Dr. Pankratz. He had me come in to the office so they could put me on the monitor to see what was going on. Three different staff members attempted to get a heartbeat and each attempt failed. An ultrasound brought my worst fears to realization, my baby, Owen had no heartbeat. Arrangements were made for me to be admitted to Mary Lanning and my mom and I left the clinic. We stopped at the Methodist church across from Mary Lanning and prayed before we went to the hospital. When we arrived at north admissions, the staff took quick action to be sure that I was taken care of. Never in my life did I know that during the next forty eight hours some of the most amazing people would be coming in to my life to care for me during this difficult time. This is when I met Deidra. She assisted with my admission that afternoon but I did not see her again until my discharge day. Deidra entered the room Sunday morning and brought a smile and soft kind words to me as we discussed the previous night, my delivery and my loss. She always made sure that I was taken care of and my questions were answered. When a mother loses her baby, she has a longing to hold something. Deidra when above and beyond that day by offering to order a memory weight bear for me. My family had heard about the bears but didn’t know where to get one. She allowed me to stay in the room as long as I needed as I had a friend that wanted to come see me before I was discharged. She provided my discharge instructions and then stated “I have ordered your bear and it will be shipped directly to your house.” I never could have imagined that someone would care enough to provide such a precious gift. Deidra’s care does not stop there. We held a funeral for Owen on December 9, as I stood in the back of the church getting ready to follow the casket that held my son, I looked up and there stood Deidra. My nurses made it clear that my fear of my son being forgotten would never happen. I am forever grateful for everything that Deidra did for me and I thank you for considering her for the Daisy Award.
Sincerely,
Savannah Murphy
Kim Cyborn
I would like to nominate Kim Cyborn for the Daisy award. On Friday, December 2, 2016, my life changed forever. It started off as any other day and the excitement for my baby shower the next day was growing. My mom and I had come to Hastings to do some shopping and during lunch I told her that I had not felt my baby move much in the last 12 hours. I felt as though I was being silly and that there was no way that anything was wrong. I called the clinic and spoke to Dr. Pankratz. He had me come in to the office so they could put me on the monitor to see what was going on. Three different staff members attempted to get a heartbeat and each attempt failed. An ultrasound brought my worst fears to realization, my baby, Owen had no heartbeat. Arrangements were made for me to be admitted to Mary Lanning and my mom and I left the clinic. Never in my life did I know that during the next forty eight hours some of the most amazing people would be coming in to my life to care for me during this difficult time. Kim was there for both of the nights during my hospital stay. At the beginning of her first shift with me, Kim came in for shift report with the day nurse and arrived with kind words, compassion and ultimately become one of the greatest advocates for me and my family. She did everything she could to keep me comfortable. That night I ran a very high fever due to the medication I was given to induce my labor. Kim supported me and my family that arrived that night with grace and compassion. I know family can be very overwhelming but she took the time to make sure everyone was cared for and most importantly that I knew she was there no matter what. Kim called Dr. Adam multiple times that night, and held my best interests at heart. She consulted her charge nurse when she worried that my fever was too high. I do not remember much from that night except for that support that Kim gave. During the change of shift the next morning, Kim reported off to the on-coming nurse and then looked at me and said that she would be returning that night. As she promised she returned that night. Kim offered to call a photographer with the “Now I Lay Me Down To Sleep” foundation and have her come to take pictures of Owen. I had made enough progress that I was ready to push and Kim was there every step of the way. She coached me and my family and made sure that, even though the pain was unbearable, I continued to stay focused and have my son. Kim placed Owen on my chest and allowed me to bond with him. I sobbed as I held him knowing that I was only going to have him for a very short time. I remember looking up at Kim and seeing tears roll down her face. She cared. The pain of losing Owen not only affected me but it affected all of those around me including Dr. Adam, my family and my nurses. Kim weighed Owen and then wrapped him in a blanket and made room so that my family was able to come in and hold him. She also reassured me that I could keep Owen with me as long as I wanted. She wasn’t going to take him away and not let me have time with him. I was able to have Owen baptized by my pastor. Kim allowed everything that I asked of her. She never made me feel that anything I asked was too much or unimportant. After things calmed and some family had left, Kim came in and asked if she could take Owen as the photographer had arrived and she was ready to take pictures. I handed Owen off to her and she walked out the door. I was heartbroken. Little did I know, Kim was taking the best care of my precious little one. She, along with Ananda, one of my other nurses, was assisting the photographer. They washed Owen’s hair and placed him in a beautiful handmade cocoon and placed a crocheted hat on his head. Kim came back to the room with Owen and Cassie the photographer and handed him to me. Cassie took pictures of everyone in the room with Owen. Kim helped me through this process with the greatest respect. After everyone left my room, I sat rocking Owen with my mom at my side. We took in every moment. Kim made sure that we were not interrupted. She allowed me to grieve. I called Kim back to the room and told her that I was ready for her to take him. I sobbed as she walked out the door with my son, knowing I would never get to hold him or see him again. I was able to have a sense of peace knowing that Angels had my angel baby in their care. Kim monitored me all night and never had to wake me. The next morning Kim came in with Deidra, my day shift nurse to give report. They entered the room with a box that contained Owen’s hand and footprints, books, a necklace, locks of his hair, name bracelets, molds of Owen’s hands and feet, his outfit that they placed on him, his teddy bear they gave him and much more. Kim’s care does not end there. After losing Owen, I decided that I wanted to have a service for family so that we could have some closure. During that week between my hospitalization and the funeral I struggled, thinking that Owen would be forgotten but my nurses proved to me that he would always be remembered. December 9, as I stood in the back of the church getting ready to follow the casket that held my son, I looked up and there stood Kim. Owen may never have taken a breath on earth but he touched lives of many including my nurses. I cannot express how much I appreciate everything that Kim has done for me and I appreciate you considering her for the Daisy award as she is the true example of what this award stands for.
Sincerely,
Savannah Murphy
We would like to nominate Kim Cyboron, RN for the Daisy Award. Kim was the night shift nurse that cared for our pregnant daughter Savannah during the most difficult time of our lives. Savannah was admitted to the hospital after Dr. Pankratz and Dr Adam could not find a heartbeat for her baby. Rita had been our day shift nurse and Kim took over for the night shift. Kim is a loving, caring, compassionate nurse that truly cares about her patients. She spent a great deal of time with Savannah and the rest of the family. We immediately bonded with her because we could tell how much she cared about Savannah and the rest of us. The first night was spent trying to induce the labor and it progressed slowly so Kim encouraged all of us to get some rest and made sure we were all comfortable. She watched over Savannah and her care was outstanding. She went home the next morning assuring us she would see us that evening when she came back. When she returned for her night shift, she found that Savannah still had not been able to give birth and was having a great deal of pain. She was an advocate for Savannah making sure that she was given as much medication to dull the pain as possible. She was our coach! Her calm demeanor was so reassuring and helped guide us get through a very painful and difficult delivery. She helped delivery our beautiful baby Owen Wesley. He looked perfect! She helped Dr. Adam place him on Savannah’s chest so there would be time to bond. She cried with us, she hugged us, and she cared for us during our darkest hour. We had a lot of family (A Lot!) that came to the hospital and she made sure that they felt welcome. Her care continued to include our beautiful Owen. She and Ananda bathed him and arranged for a photographer to come and take pictures. They created molds of his feet and hands then, delivered a box full of all the mementos for us to take home. She allowed Owen to stay with us for many hours and didn’t rush us to give him up. I know she stood at our door during the night watching over us just like an angel! Actually, she is an angel! We were so fortunate to have her as our nurse and wanted to tell her how grateful we were for her wonderful, outstanding care. On top of that, she was at Owen’s funeral and has continued to check on Savannah. How lucky you are to have this wonderful nurse! Thank you Kim for EVERYTHING!
Sincerely,
Kathy Murphy Buschkoetter, Samantha Arehart, Darrel Buschkoetter, Jonathan Arehart, & Dexter Arehart
Rita Petska, RN
We would like to nominate Rita Petska, RN for the Daisy Award. On December 2, our lives were forever changed. My daughter, Savannah was expecting her first child that was due January 15th. When she hadn’t felt the baby move, she went to see Dr. Pankratz and he delivered the devastating news that her baby did not have a heartbeat. Savannah was admitted to Mary Lanning by a kind, compassionate, and very knowledgeable nurse, Rita Petska. Savannah and I were immersed in grief and although both of us are nurses, I must admit we were scared to death. Rita calmed our fears by taking control of the situation, introducing herself, and then wrapping Savannah in her arms. She took the time to clarify what we should expect and reassured us that she would be there with us during this difficult journey. She was empathetic and understanding, never brushing off our emotions. Her kindness and compassion for us as well as other members of our family was beyond what we ever expected. This was not the outcome we had hoped and dreamed of and Rita understood. At the end of her shift, Rita brought the night shift nurse in to tell her about us, not just Savannah but the whole family. She didn’t have to read it off of a piece of paper because she had spent hours talking to us and learning all about us. She made us feel like we were the most important people in the hospital and asked the new nurse to do the same. Rita returned the next day to help us through the day. She spent a very long day with us. As we neared the time of delivery she continued to help us in every way possible. How lucky we were to have such a wonderful nurse such as Rita with a wealth of experience and expertise. She took this horrible situation and made it tolerable. But to top it off, Rita took the time to attend our beautiful Owen Wesley’s funeral. Savannah saw her and the other nurses that came to the service when we walked into the church. Can you imagine how she felt? We were so grateful. We will never ever forget what she did for us and will never be able to thank her enough!
Sincerely,
Kathy Murphy Buschkoetter, Samantha Arehart, Darrel Buschkoetter, Jonathan Arehart, & Dexter Arehart
I would like to nominate Rita Petska for the Daisy Award. On Friday, December 2, 2016, my life changed forever. It started off as any other day and I was preparing for my baby shower the next day. My mom and I had come to Hastings to do some shopping and during lunch I told her that I had not felt my baby move much in the last 12 hours. This being my first pregnancy and not really knowing what to expect made me really question if I was just being that “crazy pregnant lady.” I called the clinic and spoke to Dr. Pankratz. He had me come in to the office so they could put me on the monitor to see what was going on. Three different staff members attempted to get a heartbeat and each attempt failed. An ultrasound brought my worst fears to realization, my baby, Owen had no heartbeat. Arrangements were made for me to be admitted to Mary Lanning and my mom and I left the clinic. We stopped at First United Methodist Church just across from Mary Lanning because I needed to be able to gather my thoughts and take a second to pray because my faith is so important to me. When we arrived at north admissions, the staff took quick action to be sure that I was taken care of. Never in my life did I know that during the next forty eight hours some of the most amazing people would be coming in to my life to care for me during this difficult time. We were taken to the Family Care Center via the staff elevator and taken to a triage room. This is when we met Rita. She immediately embraced me with a hug, held me and cried with me. I was not just her patient. I was a new mother that was going through the absolute worst thing that could ever happen. She not only made sure that I was being taken care of but made sure that my mom had what she needed. While I lay on the bed, she took the time to explain what was going to happen over the next few hours and placed my IV. The room that I was being taken to was cleaned and Rita gathered my things and led me down the hallway to the room. She helped get me settled and then she said I need you to see something. She pulled out her cell phone to show me that her daughter had sent her a message that said “Savannah Murphy is coming in because she has lost her baby. Please make sure that she is taken care of.” You see, I work with her daughter at another hospital and after seeing this I knew at that moment that I was in the hands of someone that was going to take the best care of me. My sister, brother in law and nephew arrived and Rita took the time to explain things to them so that I would not have to. Rita placed the first cytotec around 430 that afternoon and continued to make me comfortable. She also took time to speak to my mom and sister about things that we had not even thought of. She encouraged us to call my pastor, think about what the possibility of having a funeral and what funeral home I wanted to contact. She had such a calming effect on all of us. I felt so comfortable with my nurse and she made me feel like I was the only one that mattered. During shift change she brought my night nurse in and she was able to tell her everything about me. She didn’t need notes to remind her, she knew my story and told it to the incoming nurse like it was her story. Rita informed me that she would be back to work in the morning and that she would ensure she would have me as a patient. She embraced me in a hug and told me she would pray for me that night. This gave me some peace of mind knowing that I would have continuity of care during my stay. Rita returned the next morning as she promised the night before. After running a fever all night and labor not progressing much, Rita knew exactly what to do. She called Dr. Adam and got orders, started fluids and Pitocin. She focused on me and my family. She knew that I needed the support of my family and never made them feel like they didn’t matter. It was almost like they were her patients also. She took the time to explain things at levels that people who are not in healthcare would understand which allowed me to focus on myself instead of having to explain things. She continued to hold my hand, comfort me and support me through any and all of the decisions that had to be made that day. She also cared for my family and made sure that they all had the love and support they needed. It wasn’t just medications and comfort for me but holding my families hands, explaining things and providing whatever they needed. I had multiple family members (15 to be exact) and friends that flooded my room that day and all of the staff at the family care center took care of them. Dr. Adam broke my water around mid-morning. Labor was finally starting to progress and I was dilating now. I was so scared at this time. It is really hard to lie in a hospital bed and have to go through an experience that is supposed to be the best of your life and know that the end result is not what you want. I cried multiple times that day, but Rita was there every step of the way to make sure that I was taken care of with the up most respect. Rita’s experience brought a calming effect to me and my family that I cannot explain. As the rest of the day went on, each hour got harder and my pain continued to increase even though I had an epidural. I know nurses are strong but OB nurses must be some of the absolute strongest there are. I am not a tiny person but Rita would pick me up and reposition me without question. During her final hours with me Rita coached me and my family through my labor and pushing. I was unable to progress far enough to have Owen with Rita there but I know that she has not forgotten about me since that weekend. Rita checks in every once in a while. If I see her in public she stops and talks to me and gives me a hug. After losing my Owen, I decided that I wanted to have a service for family so that we could have some closure. During that week between my hospitalization and the funeral I struggled, thinking that Owen would be forgotten but my nurses proved to me that he would always be remembered. December 9, as I stood in the back of the church getting ready to follow the casket that held my son, I looked up and there stood Rita. Owen may never have taken a breath on earth but he touched lives of many including my nurses. I cannot express how much I appreciate everything that Rita has done for me and I appreciate you considering her for the Daisy award as she is the true example of what this award stands for.
Sincerely,
Savannah Murphy